Frequently Asked Questions

What return on investment can I expect?

A number of factors determine the success of any business. These include the site and the efforts of the operator.

We don't know what turnover a site might do or what profit may be achieved but we can share historical performance figures with you to help you forecast sales and profitability.

See also Why Choose Timezone

Do you guarantee a return?

The simple answer is no. All businesses involve an element of commercial risk. We believe this can be minimised by joining a franchise group with a long established brand and tried and tested systems – like Timezone!

How long is the Franchise Agreement for?

New Timezone Franchises are granted for an initial term of 5 years with an option for a further term of 5 years.

How long is the initial training?

Initial training is for 2 weeks in Perth, Western Australia.

Will I get on site help when I open?

Yes. An experienced support person will assist you on site immediately before opening and for the first week of operations. After that your operating systems should be running smoothly and operational advice and support is provided as appropriate.

Can I own multiple Centres?

Yes, but only after you have proved you can successfully operate one Centre and can demonstrate to us you have the management aptitude to operate multiple sites.

We have several multiple site Franchise Partners and we’d encourage you to talk to them about the different challenges of operating multiple sites.

What is the Marketing Fund used for?

The Marketing Fund is used for national promotions, campaigns, materials and communications channels aimed at increasing brand awareness and encouraging customers into the Centres.